Job Information
Nutanix Associate People Services Advisor in Durham, North Carolina
Hungry, Humble, Honest, with Heart.
The Opportunity
As a member of the Global People Services (GPS) team, you will create an irresistible employee experience while responding to employee inquiries and ensuring a seamless experience for our global workforce. The ideal candidate is someone who thrives in a fast paced environment, is comfortable with ambiguity, and is motivated by finding creative and scalable ways to tackle problems.
People Team at Nutanix
The Global People Services (GPS) team is responsible for delivering high-quality services to employees across various employment lifecycle and people program needs, including compensation, benefits, employee relations, recruitment, training and development, payroll, and compliance. They work collaboratively with other teams within the People Team and relevant stakeholders throughout the organization to ensure a seamless employee experience and uphold compliance with employment laws and regulations. The GPS team operates in a fast-paced environment and thrives on finding creative solutions to challenges. They are dedicated to continuously improving the delivery of people services and strive for excellence in their work.
You will report to the HR Operations Optimization Lead. We operate in a hybrid work environment, allowing for flexibility between working from the office and remotely. This approach provides a good balance for work-life integration and allows employees to work in a way that best suits their needs. Communication and collaboration tools are in place to ensure seamless connectivity amongst team members.
Your Role
Respond to employee inquiries promptly and professionally via phone, email, chat, ticketing system or in person
Deliver high quality support within SLAs
Improve and standardize support services globally
Participate in program design and testing
Document internal processes and employee facing knowledge articles
Participate in program design dialog to understand service and support needs
What You Will Bring
1+ years of HR-related experience in a shared services environment
Strong analytical skills
Excellent communication and presentation skills
Experience with Workday or other HRM systems
Ability to maintain confidentiality and handle sensitive information
Strong interpersonal skills
Strong time management skills
Strong sense of urgency, ownership, and follow-through
Ability to work collaboratively with team members across the organization
The pay range for this position at commencement of employment is expected to be between USD $ 49,840 and USD $ 99,600 per year.
However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.